Frequently Asked Questions

The County has one truck fill location located in the Hamlet of Gwynne.   The bulk water system uses a pinpad to access water on site.

Each user will be required to fill out a one-time application which includes a requirement for a PIN Number to be provided by the user.  Applications can be completed at the County Administration Building or through the website. Once the application is processed, the County will provide an Access Code to the user.  An Access Code and PIN number are required for access to the pin pad system at the truck fill.

Payments can be made at the County office or on-line through telebanking or credit card (Option Pay).

Payments made in person can take 1-2 business days for processing and on-line payments can take 3-4 business days to process. Users will be notified when on-line payments are received.

Water is charged per cubic meter. See Schedule 'E' in the Fees and Charges Bylaw for the most up to date fee schedule.

The bulk water sale system has been upgraded at the fill station from swipe cards to a pin pad system. The new system will continue to offer 24/7 service. 

Pin Pad Instructions
 
The water at the Gwynne Truck Fill is a shared potable water supply that serves the residents of Gwynne including the Gwynne School and the Truck Fill Customers. Potable and Non potable tanks may be filled at this station, but an air gap MUST be maintained between the dispensing hose and tank being filled, as per Alberta Environment and Parks regulations. This Air Gap will prevent cross contamination as well as prevent a back siphon condition. The flexible dispensing hoses are staggered so that the longer north hose is intended for smaller vehicles, and the shorter south hose is intended for larger vehicles.  

The County is recommending truck fill customers build an ABS or PVC pipe extension piece 6” in diameter or greater. The length of the extension piece will vary from customer to customer depending on different tank height and vehicle set ups. The north hose (longer hose) is meant for smaller vehicles and the south hose (shorter hose) is meant for taller vehicles. As shown in the photos below, the extension pieces can be supported with threaded rod.

Further questions can be directed to the Utilities Foreman at 780-361-6241.